International Reliability Recognition (IRR)
International Reliability Recognition (IRR)
Recognition is awarded according to the level of depth and maturity obtained by local governments around the implementation of the 17 SDGs and ISO 18091; they are divided as follows:
Public Policy Management System
To have a Comprehensive Reliability Self-diagnosis of Annex A of the ISO 18091:2019
Standard.
To have a minimum of 30 of the 39 indicators in green rating, no more than three
indicators in yellow in a single quadrant and no indicators in red.
To have a minimum of 33 of the 39 indicators in green, no more than three indicators in
yellow in a single quadrant and no indicators in red.
Having 35 or more of the 39 indicators in green, no more than three indicators in
yellow in a single quadrant and no indicators in red.
Integral Quality Management System
Does not require evidence of a Quality Management System in place.
To have a Quality Management System focused on ISO 18091:2019 implemented in
some processes or areas.
To have a Quality Management System implemented in all processes or areas with focus
on ISO 18091:2019 and evidence of its effectiveness; internal audit implemented and evidence
of its application and management review.
To have a Citizen Observatory or some other constituted and professionalized
Citizen Interaction Model that applies a management review or verification system based on the
ISO 18091:2019 Standard in a systematic manner and with evidence of its participation in the
improvement.
Integral Citizen Observatory
Does not require evidence of a constituted Integral Citizen Observatory (ICO) or any
other Citizen Interaction Model.
To have a Integral Citizen Observatory (ICO) or some other Citizen Interaction Model
that applies a management review or verification system based on the ISO 18091:2019
Standard.
To have a Integral Citizen Observatory (ICO) or some other constituted and
professionalized Citizen Interaction Model that applies a management review or verification
system based on the ISO 18091:2019 Standard.
To have a Integral Citizen Observatory (ICO) or some other constituted and
professionalized Citizen Interaction Model that applies a management review or verification
system based on the ISO 18091:2019 Standard in a systematic manner and with evidence of its
participation in the improvement.
Sustainable Development Goals
Show evidence of having included in its Municipal Development Plan the 39 indicators
of Annex A of the ISO 18091:2019 Standard, the 17 SDGs of the United Nations 2030 Agenda
or the approach of the ISO 18091:2019 Standard, and with evidence of having a measurement
and monitoring tool.
To have an average of 20% progress in the inclusion and measurement of the SDGs in
local government management, based on the evaluation of Annex D of the ISO 18091:2019
Standard.
To have an average of 40% progress in the inclusion and measurement of the SDGs in
local government management, based on the assessment of Annex D of the ISO 18091:2019
Standard.
To have 60% progress on average in the inclusion and measurement of the SDGs in
local government management, based on the assessment of Annex D of the ISO 18091:2019
Standard.
